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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kamden GeBott

October 22, 2025

1  out of  5
rating by Kamden GeBott
"Whilst obtaining a quote from this particular firm, I was quoted almost $400, monthly, for PLPD insurance, for a 2014 Chevy Malibu. Remind you I am 24 years of age, regardless, that is an obnoxiously calculated premium, and shows this firms incompetence."
We responded:
"I apologize for your dissatisfaction with the quoted premium you received. We agree $400 a month is a lot to pay per month. After you turn 25 the premium should go down because you will no longer be considered a youthful driver. Unfortunately, my office does not have control over the premium that State Farm offers. Our job is to accurately enter in the information, and State Farm corporate provides the price. I recommend shopping a variety of insurance companies until you can find a premium you find fair and provides you with the coverages you desire. Thank you for the opportunity to quote your business. We wish you best in your search. "
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Ellen Dunkle

October 12, 2025

5  out of  5
rating by Ellen Dunkle
"Kylie was a great help in finding competitive pricing for the same coverage I had before coming to State Farm."
We responded:
"Thank you, Ellen! We are happy we could help!"
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Ted Atkinson

September 15, 2025

5  out of  5
rating by Ted Atkinson
"Very kind very polite and take time to explain and allow me to understand policies. They have went out there way to keep me current. I applaud there efforts and thank them kindly"
We responded:
"Thank you, Ted! We appreciate you!"
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Brenda Guthrie

September 10, 2025

5  out of  5
rating by Brenda Guthrie
"Kylee is very friendly and quick. Nobody likes to deal with insurance but Kylee made it alot less painful. 😊 Plus, for the first time in years, someone could lower my house and auto. Over $600 a year."
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Alisha Anderson

September 3, 2025

5  out of  5
rating by Alisha Anderson
"great people to work with and answer questions when you have them and a lot cheaper than AAA"
We responded:
"Thank you for the kind words, Alisha! We appreciate your business and look forward to serving you!"
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Benjamin Cozort

September 2, 2025

5  out of  5
rating by Benjamin Cozort
"I haven't had to file a claim yet, but I can say this, great rates, great service, great agent. Quick and painless start-up, with an intuitive app. Also, the first payment is only the first month premium, instead of half of the total policy cost. Convenient, and budget friendly."
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Kaline Jennings

June 27, 2025

5  out of  5
rating by Kaline Jennings
"Lauren was a very helpful and knowledgeable good neighbor. This whole office is jam-packed with good neighbors. In all seriousness, I am saving money on my nice vehicle and on my vehicle that just won’t seem to die… It’s a win!"
We responded:
"Thank you, Kaline! Lauren is a rock star! We are all rock stars! We appreciate your business and look forward to being your good neighbor!"
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Jonathan King

May 21, 2025

5  out of  5
rating by Jonathan King
"Quick and easy to deal with."
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Theresa Schultz

April 14, 2025

5  out of  5
rating by Theresa Schultz
"Great people. Very nice and covered all the questions. So glad we went there. excellent service"
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Jerry Mayo

November 18, 2024

5  out of  5
rating by Jerry Mayo
"This is how customer service should be..Sarah is just a breath of fresh air to talk to. They quoted me 800 dollars less than progressive. I couldn't be happier. Great job, you guys are absolutely the best insurance company I have ever dealt with. You make me want to insure things I don't even own..great job."
We responded:
"Thank you so much for the kind words, Jerry! Welcome to our agency! We look forward to serving you! Tell your friends…we love helping people!!!"
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Jessie Verville

November 3, 2024

5  out of  5
rating by Jessie Verville
"I switched our auto insurance to this place & couldn’t be happier with their excellent customer service and pricing options. We’ll save $73/month compared to what we were paying, and will have lower deductibles too! They even offered to save us another $57/month when we bundle our home insurance later this year. So glad I made the call! Thank you for everything, State Farm! :)"
We responded:
"Thank you for the kind words, Jessie! We appreciate your business and look forward to helping you with your insurance needs!"
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Melissa Nagle

October 8, 2024

5  out of  5
rating by Melissa Nagle
"Jenni's team are always so wonderful and helpful!"
We responded:
"Thank you, Melissa! We appreciate your kind words and your business!"
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Larry Schuitema

September 19, 2024

5  out of  5
rating by Larry Schuitema
"These people are wonderful this is the place your looking for they take such great care of me. Jenni and her girls are service minded.only"
We responded:
"Thank so much, Larry! We appreciate your kind words and your many years with our agency!"
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Melanie Garcia

September 12, 2024

5  out of  5
rating by Melanie Garcia
"Jenni Pattillo- State Farm is awesome to have ALL your insurance needs in one place and They work with you if you’re having financial difficulties. I personally HIGHLY recommend getting ALL your insurance coverage through State Farm-Jenni Pattillo in Greenville, MI"
We responded:
"You are the best, Melanie! Thank you for your kind words!"
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Wendy Davis

July 10, 2024

5  out of  5
rating by Wendy Davis
"I woke up with a missing back window on my car and they had someone out and it was fixed the next day"
We responded:
"Glad we could help! We appreciate your business!"
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Leighanna Cooper

December 29, 2023

5  out of  5
rating by Leighanna Cooper
"I have been with Jenni Patillo since I started driving 13 years ago. The staff that works in the office are awesome. Abby is a blessing to work with when it comes to mu bill and any questions I have to ask. Highly recommend."
We responded:
"Thank you, Leighanna! We appreciate you and your loyalty!"
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Alecia Burns

November 20, 2023

5  out of  5
rating by Alecia Burns
"Kylee is amazing! She is super helpful and dealt with multiple issues for me to help me get the best price for insurance! Buying a new car is stressful but Kylee made the insurance easy."
We responded:
"Thank you, Alecia! Kylee is the best!!!"
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Me Notyou

April 7, 2023

5  out of  5
rating by Me Notyou
"Great customer service and very diligent in finding the best deal."
We responded:
"Thank you!"
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chad moore

April 3, 2023

5  out of  5
rating by chad moore
"Very nice people and easy to deal with!"
We responded:
"Thank you, Chad! We appreciate your business!"
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Diane Lintemuth

February 16, 2023

5  out of  5
rating by Diane Lintemuth
"Kylee was awesome at looking over my policy and helping me with my insurance."
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Bailey Tatro

October 27, 2022

5  out of  5
rating by Bailey Tatro
"Kylie was amazing!! Extremely thorough and worked hard to get me every discount available. 10/10 experience 🤩"
We responded:
"Thank you, Bailey! We appreciate your kind words and your business!"
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Sue Ringleka

September 8, 2022

5  out of  5
rating by Sue Ringleka
"Great people and service!!"
We responded:
"Thank you, Sue! We appreciate you!"
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Samantha Richway

June 10, 2022

5  out of  5
rating by Samantha Richway
"We moved to the area and used Jenny's team in a pinch and honestly, we couldn't be happier. The BEST insurance team we have ever experienced!"
We responded:
"Thanks so much Samantha! We appreciate you!"
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Eric

March 16, 2022

5  out of  5
rating by Eric
"The gals there are great and take care of you. Very helpful and pretty knowledgeable."
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Pintador Medina

February 11, 2022

5  out of  5
rating by Pintador Medina
"Wow I used the app for towing service. With a couple clicks a tow truck was there in 15minutes!!!! Awesome service all around!!!!"