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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jerry Mayo

Jerry Mayo

November 18, 2024

5  out of  5
rating by Jerry Mayo
"This is how customer service should be..Sarah is just a breath of fresh air to talk to. They quoted me 800 dollars less than progressive. I couldn't be happier. Great job, you guys are absolutely the best insurance company I have ever dealt with. You make me want to insure things I don't even own..great job."
We responded:
"Thank you so much for the kind words, Jerry! Welcome to our agency! We look forward to serving you! Tell your friends…we love helping people!!!"
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Jessie Verville

November 3, 2024

5  out of  5
rating by Jessie Verville
"I switched our auto insurance to this place & couldn’t be happier with their excellent customer service and pricing options. We’ll save $73/month compared to what we were paying, and will have lower deductibles too! They even offered to save us another $57/month when we bundle our home insurance later this year. So glad I made the call! Thank you for everything, State Farm! :)"
We responded:
"Thank you for the kind words, Jessie! We appreciate your business and look forward to helping you with your insurance needs!"
Profile photo of Melissa Nagle

Melissa Nagle

October 8, 2024

5  out of  5
rating by Melissa Nagle
"Jenni's team are always so wonderful and helpful!"
We responded:
"Thank you, Melissa! We appreciate your kind words and your business!"
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Larry Schuitema

September 19, 2024

5  out of  5
rating by Larry Schuitema
"These people are wonderful this is the place your looking for they take such great care of me. Jenni and her girls are service minded.only"
We responded:
"Thank so much, Larry! We appreciate your kind words and your many years with our agency!"
Profile photo of Melanie Garcia

Melanie Garcia

September 12, 2024

5  out of  5
rating by Melanie Garcia
"Jenni Pattillo- State Farm is awesome to have ALL your insurance needs in one place and They work with you if you’re having financial difficulties. I personally HIGHLY recommend getting ALL your insurance coverage through State Farm-Jenni Pattillo in Greenville, MI"
We responded:
"You are the best, Melanie! Thank you for your kind words!"
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Wendy Davis

July 10, 2024

5  out of  5
rating by Wendy Davis
"I woke up with a missing back window on my car and they had someone out and it was fixed the next day"
We responded:
"Glad we could help! We appreciate your business!"
Profile photo of Leighanna Cooper

Leighanna Cooper

December 29, 2023

5  out of  5
rating by Leighanna Cooper
"I have been with Jenni Patillo since I started driving 13 years ago. The staff that works in the office are awesome. Abby is a blessing to work with when it comes to mu bill and any questions I have to ask. Highly recommend."
We responded:
"Thank you, Leighanna! We appreciate you and your loyalty!"
Profile photo of Alecia Burns

Alecia Burns

November 20, 2023

5  out of  5
rating by Alecia Burns
"Kylee is amazing! She is super helpful and dealt with multiple issues for me to help me get the best price for insurance! Buying a new car is stressful but Kylee made the insurance easy."
We responded:
"Thank you, Alecia! Kylee is the best!!!"
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Me Notyou

April 7, 2023

5  out of  5
rating by Me Notyou
"Great customer service and very diligent in finding the best deal."
We responded:
"Thank you!"
Profile photo of chad moore

chad moore

April 3, 2023

5  out of  5
rating by chad moore
"Very nice people and easy to deal with!"
We responded:
"Thank you, Chad! We appreciate your business!"
Profile photo of Diane Lintemuth

Diane Lintemuth

February 16, 2023

5  out of  5
rating by Diane Lintemuth
"Kylee was awesome at looking over my policy and helping me with my insurance."
Profile photo of Bailey Richardson

Bailey Richardson

October 27, 2022

5  out of  5
rating by Bailey Richardson
"Kylie was amazing!! Extremely thorough and worked hard to get me every discount available. 10/10 experience 🤩"
We responded:
"Thank you, Bailey! We appreciate your kind words and your business!"
Profile photo of Sue Ringleka

Sue Ringleka

September 8, 2022

5  out of  5
rating by Sue Ringleka
"Great people and service!!"
We responded:
"Thank you, Sue! We appreciate you!"
Profile photo of Samantha Richway

Samantha Richway

June 10, 2022

5  out of  5
rating by Samantha Richway
"We moved to the area and used Jenny's team in a pinch and honestly, we couldn't be happier. The BEST insurance team we have ever experienced!"
We responded:
"Thanks so much Samantha! We appreciate you!"
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Eric

March 16, 2022

5  out of  5
rating by Eric
"The gals there are great and take care of you. Very helpful and pretty knowledgeable."
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Pintador Medina

February 11, 2022

5  out of  5
rating by Pintador Medina
"Wow I used the app for towing service. With a couple clicks a tow truck was there in 15minutes!!!! Awesome service all around!!!!"
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Lucas Baillargeon

January 22, 2022

5  out of  5
rating by Lucas Baillargeon
"They always do better than expected."
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Cherl Main

August 5, 2021

1  out of  5
rating by Cherl Main
"We had a lot of ice buildup on our pole barn, the ice started melting in February then froze again building it up more , when it melted again at the end of March beginning of April the ice was sliding down and ripped down the gutters allowing moisture to enter under the roof causing mold, we had a number of professionals look at it and all said the same thing, so state farm sends an adjustsr from Texas to look at it and they said long term maintenance issue which was not true. They just didn't want to pay and we fought until final word in June . state farm lost our trust in them after that. Done with them. of people who were prof"
We responded:
"Hi Cherl, I apologize that your claim did not go the way you had hoped. Our office did fight for you by speaking directly with the restoration company, the roofer, and the claims adjustor. Unfortunately, the extent of the mold damage indicated that the mold had being growing for sometime which deemed the cause of the loss as a long term maintenance issue. The ice damage to your gutters was covered. When you shop for new insurance, be sure to ask each company for specifics about the mold and water damage coverage in their homeowner policy. Insurance company's are very specific about what is and is not covered in these situations. Again, I sincerely apologize for you unsatisfactory experience and wish you the best. Jenni"
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Jessica Joy

July 26, 2021

5  out of  5
rating by Jessica Joy
"Always a GREAT help!"
We responded:
"Thank you, Jessica! We appreciate you!"
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Jenne Willer

July 3, 2021

5  out of  5
rating by Jenne Willer
"Great rates and friendly staff. Highly recommend!"
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Tucker Yahr

April 18, 2021

5  out of  5
rating by Tucker Yahr
"Great people, straight forward and honest"
We responded:
"Thank you Tucker! We appreciate your business!"
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Ladeana Taylor

March 6, 2021

5  out of  5
rating by Ladeana Taylor
"Amazing people and great prices!!"
We responded:
"Thank you Ladeana!"
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Mikayla Liley

March 3, 2021

5  out of  5
rating by Mikayla Liley
"Always a great experience. Staff is professional and nice everytime. They are knowledgeable and can answer any questions you have."
We responded:
"Thank you so much Mikayla! We appreciate your kind words!"
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Heather Grover

January 25, 2021

5  out of  5
rating by Heather Grover
"Always did us right"
We responded:
"Thank you Heather! We appreciate you!"
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Louie Lee

October 31, 2020

5  out of  5
rating by Louie Lee
"Great service and price."
We responded:
"Thank you Louie!!! You are our favorite!!!!"